Meta Launches AI Agent That Can Access Apps to Send Emails, Make Payments
Published On 09 Sep, 2026
The company’s Muse agent, known internally as Hatch, is the centerpiece of CEO Mark Zuckerberg’s plan to supply “personal superintelligence” to the billions of people who use Meta’s services daily.
That plan is part of the Facebook and Instagram owner’s latest attempt to diversify its revenue sources beyond advertising and build a viable business out of its enormous investments in AI chips and other infrastructure, which it forecasts will exceed $130 billion this year.
The product will be available only in the U.S. initially, via a dedicated Muse app or Meta’s WhatsApp messaging service, the company said in its announcement. Meta said it plans to add the agent to its line of smart glasses “soon,” without elaborating.
A basic version of the agent will be available for free, while Meta will offer subscriptions priced at $20 a month and $100 a month for heavier usage, a company spokesperson said.
People can opt out of their interactions being used to train Meta’s AI models, and the company plans to introduce an encrypted version of Muse later this year, it said.
RAISING THE STAKES FOR SAFETY
Modeled on the open-source AI agent OpenClaw, Muse is designed to access a person’s apps across categories like email, calendar, payments, health, shopping and the smart home, Meta said. People choose which apps it connects to and can revoke access at any time.
Each Muse agent runs on its own virtual machine, a cloud-based emulation of a personal computer, which enables it to keep carrying out requests in the background even when a person is not actively using it.
Syncing up with apps containing a person’s real data both increases the agent’s potential usefulness and significantly raises the stakes for safety, both for the people who have entrusted it with their information and for others who may be on the receiving end of agent misbehavior.
